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Customer Care
General
Returns, Refunds and Order issues
You will receive an instant confirmation email containing the link to download your order. If you have not received your email, please checked your junk or contact us.
Download links may expire after 30 days, please contact us with your order confirmation to get a new link sent instantly to your inbox.
The papers can be downloaded immediately after purchasing via the link in your email, so you can print and use them straight away. We don’t send physical copies.
You can typically print the files right after opening the download link in your browser. If you encounter any problems, just save the file to your computer and open it with a standard PDF reader to print.